Shipping & Returns
Standard Delivery within Australia
Our products are processed and shipped within 3-13 business days.
Australia Post can be a real hit or miss. Lately, they have been pretty good - but if you're um-ing and ah-ing - just place the order to avoid self-inflicted delays ;-)
Flat rate of $11.95 or FREE for orders over $100.
International shipping is not currently available, but send us an email if you simply *MUST* have some Good Chat cards.
Refunds and Returns
As a small business and due to the nature of our products, we're unable to offer refunds or returns once a product has been shipped. So, once your order has been shipped, it's yours to keep and enjoy.
However, if your product hasn't been shipped yet, we're happy to provide a refund. Just reach out to our customer support team as soon as possible with your order number and reason for cancelling the order and we'll endeavour to process your refund promptly.
If you have any questions or concerns about your order, please don't hesitate to contact us. We'll do our best to assist you.
Thank you for choosing Good Chat cards. We appreciate your understanding of our refund and return policy, and we look forward to helping you level up your small talk.